Reach Out to Spectrum Customer Support
- Sign up for Spectrum Internet®, Cable TV, or Home Phone.
- Receive quick responses to all your queries.
- Benefit from around-the-clock assistance.
Looking To Order New Spectrum Services?
Your new Spectrum services are just a call away!
Reach out now and get reliable support in ordering new services based on your unique needs.
Call to Order New Spectrum ServicesTips Before Contacting Spectrum Support to Order New Services
Before reaching out to Spectrum support for new services, keep these tips in mind:
-
Understand Your Internet Speed Needs:
Assess your daily online activities and the number of users in your household to determine the required internet speed. -
Evaluate Your Internet Plan Cost:
Choose a speed that matches your needs to avoid unnecessary expenses. The speed you select will directly impact your plan’s price. -
Account for Installation Fees:
While this is typically a one-time charge, factor in the installation fee when calculating the total cost of your service.
Essential Spectrum Customer Support Numbers
Found what you’re looking for? Here’s a list of all the essential Spectrum customer support numbers you can dial to get the relevant help, or dial (844) 481-5993 to connect with a representative.
| Functions | Phone Number |
|---|---|
| For Spectrum Sales Support | (844) 481-5993 |
| Technical Customer Support | (833) 949-0036 |
| For Spectrum Enterprise | (800) 314-7195 |
| For Moving | (888) 692-8635 |
| For Spectrum TV® | (844) 760-1302 |
| For Spectrum Internet Plans | (888) 507-7838 |
| For Spectrum Voice® | (844) 891-0928 |
| For Spectrum Availability | (844) 760-1303 |
| For General Inquiry | (844) 891-0928 |
Switch Today and Let Spectrum Take Care of Your Existing Contract
Break Free with Spectrum’s Contract Buyout* Offer.
- Get up to $500* worth of contract buyout
- Switch to Spectrum’s contract-free services
- Elevate your Internet and TV experience stress-free!
Reasons Why Customers Like You Called Spectrum Support
Unsure if your issue is worth calling about? It absolutely is. Here are some common reasons customers recently contacted Spectrum support:
- “How do I change my Wi-Fi password myself?”
- “Why does my Wi-Fi signal keep disconnecting?”
- “I’ve rebooted my Wi-Fi modem, but my Internet is still too slow.”
- “I need my Internet billing statement for the past six months for…”
- “I’m getting a ‘no SIM card’ notification, but my SIM is inserted.”
- “I can’t log in to my Spectrum account to…”
- “My Internet hasn’t been working since last night…”
- “I need a new TV remote delivered to my doorstep.”
- “I need help setting up my new Wi-Fi modem.”
- “I want to update my autopay account number.”
- “I suspect my neighbor is using my Wi-Fi and need to change my password.”
Did you know?
Charter Communications®, Time Warner Cable, and Bright House Networks now operate under the same brand name, “Spectrum”.
Still confused? Feel free to call the Spectrum customer service number (833) 949 0036, and you will be routed to the correct support department.
For assistance and details on billing, Internet, TV, or Voice service, visit: https://www.spectrum.net/support
Connect Your Way With Spectrum’s Flexible Contact Options
For Spectrum Sales Support, call this number: (855) 267 6680
Para asistencia de ventas de Spectrum, llame al: (855) 464 4098
For Time Warner Cable (TWC) Sales Assistance, call this number: (855) 267 6775
Para asistencia de ventas de Time Warner Cable (TWC), llame al: (844) 760 1305
For Bright House Network Sales Assistance, call this number: (855) 267 6774
Para asistencia de ventas de Bright House Network, llame al: (855) 267 6670
For Spectrum Business Sales Support, call this number: (855) 267 6768
Para ventas de Spectrum Business, llame al: (855) 267 6672
Spectrum Business Customer Support
Spectrum business support is available across 41 states – check coverage at https://business.spectrum.com/service and find the best available offers for your business.
To identify Spectrum Business outages and storm updates, visit: https://www.spectrumbusiness.net/support/tv/spectrum-business-storm-center
To create your Spectrum Business account, go to: https://www.spectrumbusiness.net/login
Spectrum Internet Customer Support
In addition to reliability and wide coverage, you can expect Spectrum Internet customer service to provide prompt and complete assistance with 24/7 availability.
Here’s an overview of what you can expect from it:
| Why People Call Spectrum Internet Customer Support |
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| Tips for Calling Spectrum Internet Customer Service |
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| What Issues are Resolvable via Spectrum Internet Customer Service Call? |
|
Spectrum Cable Customer Support
Spectrum not only delivers top-notch cable TV service, guaranteeing non-stop entertainment but round-the-clock customer support as well.
Here are the key benefits you can expect from Spectrum Cable customer service:
| What People Call Spectrum TV Customer Support For |
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| Tips for Calling Spectrum TV Customer Service |
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| What Issues Can be Addressed by Calling Spectrum Cable TV Customer Service |
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Dialing Spectrum Phone Number? Here’s a Pre-Call Checklist
To enhance your experience and save your valuable time, here’s a checklist of information to have in handy before making a call:
- Your Social Security Number
- Your preferred Payment Method
- Your Street Address with the Zip Code
- An E-mail Address and Phone Number to be associated with your Spectrum Account
- And of course, something to take notes!
Find what you want to know
Spectrum provides internet, cable TV, and phone services across 41 states in the US, serving millions of customers. It delivers services via a coaxial cable connection, ensuring high-speed internet and making it one of the fastest providers in the country.
Spectrum is a brand launched by Charter Communications in 2014, providing cable TV, internet, and phone services to residential and commercial customers. Previously, these services were marketed as Charter, which is why many still refer to it as Charter or Charter Spectrum.
Spectrum Internet Assist is a low-cost program providing high-speed internet to eligible households. If any member participates in NSLP, CEP, or receives Supplemental Security Income (for seniors 65+), call (844) 891-0928 to avail the affordable internet offer.
Spectrum provides the Internet Assist Program for seniors aged 65+ who participate in the SSI program. However, Spectrum does not offer any additional discounts specifically for seniors.
Spectrum provides download speeds of up to 1 Gig with its Spectrum Internet Gig plan, priced at $70/mo for the first year*.
Spectrum services are offered in 41 states, making it one of the largest networks in the US. To check availability, call (844) 891-0928 or use the online services locator by entering your address.
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